Privacy Policy

Privacy Policy any8 – Our Commitment to Protecting Your Data

Your privacy is our priority. This page clearly explains how any8 collects, uses, stores, and protects your personal data as a member of our platform in Malaysia. We've kept it as straightforward as possible so you fully understand your rights.

Updated: 1 January 2026
Privacy Principles

Any8's Six Privacy Commitments to Malaysian Players

These are not empty promises — they are the actual operating standards any8 upholds every day in the handling of your data.

Bank-Level Encryption

All personal data and financial transactions on any8 are protected with 256-bit SSL encryption — the same standard used by Maybank, CIMB, and other major Malaysian banking institutions. No unauthorised party can read or intercept your data.

No Sale of Data to Third Parties

Any8 never sells, rents, or trades your personal data to any third party for marketing or commercial purposes. Your data stays with us and is used solely for the purposes stated in this policy.

Your Data, Your Control

As an any8 member, you have the full right to access, correct, download, or request the deletion of your personal data at any time. We make this process straightforward through our 24/7 customer support.

Malaysian PDPA Compliance

Any8 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data is collected and processed based on the consent provided during registration and in accordance with applicable Malaysian law.

Limited Data Retention

Any8 retains your personal data only for as long as is necessary for service delivery and legal compliance. Data that is no longer required will be securely deleted or anonymised in accordance with industry-standard procedures.

Marketing Communication Preferences

You have full control over marketing communications from any8. You can unsubscribe from promotional emails or SMS notifications at any time through your account settings or by contacting our customer support.

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Introduction – any8's Privacy Commitment

Any8 (hereinafter referred to as "we", "any8", or "the platform") deeply respects the privacy of every member and user of our platform. This Privacy Policy explains in detail how any8 collects, uses, discloses, stores, and protects your personal information when you use the any8.best website and all related services.

This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry standards for data protection. By registering an any8 account or using any of our services, you consent to the collection and use of your personal data as described in this policy.

Any8 acts as the data controller for personal information collected through our platform. This means we are responsible for determining the purposes and means by which your data is processed, and we bear the legal accountability for its protection.

Important Note: Please read this Privacy Policy carefully before using the any8 platform. If you have any questions regarding your data privacy, do not hesitate to reach us at support@any8.best.

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Types of Personal Data We Collect

Any8 collects your personal data through several means — directly when you register and use the platform, automatically through tracking technologies, and in some cases from authorised third-party sources. Below is a summary of the data we collect:

Data Category Sample Information How It's Collected
Identity Information Full name, date of birth, MyKad/passport number, gender, identity document image Registration form, KYC process
Contact Information Email address, Malaysian phone number, residential address Registration forms, profile updates
Financial Information Malaysian bank account number, e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay), deposit and withdrawal transaction history Deposit/withdrawal processing, payment verification
Platform Activity Data Game history, betting records, game preferences, session duration, win/loss statistics Automatically during platform use
Technical Data IP address, device type, operating system, browser type, screen resolution, general location information Automatically via cookies and tracking technologies
Communications Data Customer support conversation records, help tickets, and feedback submitted Interactions with any8 customer support

Any8 only collects data that is strictly necessary to provide our services. We do not collect more information than required, and we do not collect sensitive data categories such as medical information or religious beliefs unless mandated by law.

Malaysian Payment Methods: When you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, any8 only retains the information necessary to complete the transaction and maintain financial records as required by law. We do not store your e-wallet PIN or password.

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Purposes for Using Your Personal Data

Any8 uses the personal data collected solely for legitimate, stated purposes. Below are all the purposes for which your data is used, along with the legal basis for each:

  • Service Provision: Processing account registrations, verifying identities, handling deposits and withdrawals via Malaysian payment methods, and ensuring fair conduct of casino games and Sports Betting
  • Account Security: Detecting and preventing fraud, money laundering, multiple account abuse, and any suspicious activity that could compromise the safety of the platform or other players
  • Legal Compliance: Meeting the requirements of Malaysia's Personal Data Protection Act 2010, anti-money laundering (AML) obligations, know your customer (KYC) procedures, and other legal duties
  • Customer Support: Resolving enquiries, complaints, and technical issues reported by members via live chat, WhatsApp, or email
  • Responsible Gambling: Monitoring gameplay patterns to identify players who may need assistance and to ensure self-management tools function effectively
  • Platform Improvements: Analysing aggregated, anonymised usage patterns to improve the user experience, introduce new games, and refine the interface
  • Promotional Communications: Sending information about any8 promotions, bonuses, and special offers to members who have consented to receive such communications

Any8 will not use your data for any purpose beyond those listed above without first obtaining your fresh consent.

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Sharing Data with Third Parties

Any8 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where any8 needs to share your data with certain parties to keep the platform running properly and to comply with the law:

  • Payment Service Providers: Transaction information is shared with Malaysian e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and the FPX and DuitNow payment gateways solely for the purpose of processing your transactions
  • Game Providers: Limited technical data may be shared with game providers such as Pragmatic Play, Evolution Gaming, or Microgaming to enable games to function and to resolve any technical disputes
  • Legal Authorities: any8 will disclose the required data to Malaysian authorities (police, MACC, Bank Negara Malaysia) when mandated by a court order or a legitimate legal investigation
  • Technical Service Providers: Third-party providers of technical services such as server hosting, cybersecurity, and data analytics, operating under strict confidentiality agreements with any8

All third parties that receive your personal data from any8 are bound by data protection agreements requiring them to handle your information with the same or higher level of security as any8. They are not permitted to use your data for any purpose other than those specified by any8.

International Data Transfers: Some of our technical service providers may operate outside Malaysia. In such cases, any8 ensures adequate data protection is in place through data protection agreements that comply with Malaysian PDPA standards.

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Any8 Data Security Measures

Any8 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or unauthorised disclosure. Key measures we have in place include:

  • 256-bit SSL encryption for all data transmitted between your device and any8's servers
  • At-rest encryption for all sensitive data stored in our databases
  • Role-based access control (RBAC) — only employees who require access to perform their duties may view specific data
  • Two-factor authentication (2FA) for access to any8's internal systems
  • Regular security audits by independent third parties to identify and address vulnerabilities
  • 24/7 system monitoring to detect unauthorised access attempts or suspicious activity
  • Regular data security training for all any8 employees who handle customer data
  • A clear incident response procedure to manage any data breaches swiftly and effectively

While any8 takes all reasonable steps to protect your data, no security system can guarantee 100% protection against all cyber threats. You also play an important role in keeping your account secure — always use a strong, unique password, never share your login details, and notify us immediately if you suspect any unusual activity on your account.

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Cookies & Tracking Technologies

Any8 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure the platform functions correctly, and analyse how the platform is used. Cookies are small data files stored in your browser when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled — without them, the platform will not function properly.
  • Performance Cookies: Collecting information on how you use the platform — pages visited, time spent, and any errors encountered. All such data is collected anonymously and used to improve platform performance.
  • Functional Cookies: Saves your preferences such as language, layout, and other settings so you don't have to reconfigure them each time.
  • Analytics Cookies: Helps us understand platform usage patterns in aggregate for improvement purposes. We do not use analytics data to identify you personally.

You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the any8 platform. For more information on managing cookies in your browser, please refer to your browser's support documentation.

Third-Party Cookies: Some cookies found on the any8 platform may be set by third-party service providers such as analytics providers or customer support platforms. These cookies are subject to the respective provider's privacy policy.

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Data Retention Period

Any8 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. The following is a general guide to our data retention periods:

  • Active Account Data: For as long as your account remains active with any8 and for a period of 7 years after account closure, in accordance with Malaysian financial regulatory requirements
  • Financial Transaction Records: Minimum 7 years from the date of transaction, in accordance with the Companies Act and KYC/AML requirements in Malaysia
  • Game Records: 2 years from the date of gameplay, for dispute resolution and internal audit purposes
  • Customer Support Data: 3 years from the date of last interaction for reference and service quality purposes
  • Marketing Data: Until you withdraw your consent — after which your marketing data will be deleted within 30 days

Once the retention period expires, any8 will securely delete or anonymise your data so it can no longer be linked back to you. This deletion process follows standard security procedures that ensure the data cannot be recovered.

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Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and any8's privacy policy, you have the following rights regarding the personal data we hold about you:

Right of Access

Request a copy of all personal data any8 holds about you at any time.

Right to Rectification

Request corrections to any inaccurate or incomplete data in your any8 account.

Right to Erasure

Request the deletion of your personal data, subject to legal retention requirements.

Right to Restriction

Request a restriction on the processing of your data under certain circumstances during a complaint investigation.

Right to Data Portability

Request your data in a machine-readable format for transfer to another platform.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

To exercise any of the rights above, please contact the any8 customer support team by email at support@any8.best or via live chat on the platform. any8 will process your request within 14 business days of receipt. For more complex cases, we may require up to 30 days and will notify you of any delays.

Any8 reserves the right to request proof of identity before processing any data rights request, to ensure we only disclose or modify data to its rightful owner.

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Protection of Children's Data

The any8 platform is an adult service intended solely for individuals aged 18 and above. any8 does not knowingly collect or process personal data from anyone under the age of 18.

If you are a parent or guardian and believe your child has registered an any8 account or provided us with personal data without your consent, please contact us immediately at support@any8.best. any8 will take the following steps:

  • Investigating reported accounts within 24 hours of receiving the report
  • Suspending the account in question immediately while the investigation is ongoing
  • Deleting all data collected from the individual upon confirmed identification as a minor
  • Refunding any deposits made to the original payment method

Any8 uses multiple mechanisms to prevent underage access to the platform, including age verification during registration and a KYC process that requires valid identification documents.

Parental Controls: We encourage parents to use parental control software on devices shared with children to prevent access to online betting sites.

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Amendments to This Privacy Policy

Any8 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. The date of the most recent update will always be displayed at the top of this page.

When we make significant changes to this policy, we will notify you via:

  • A prominent notice on the any8 platform's main page for a minimum of 30 days
  • An email notification sent to the registered email address on your account
  • An in-app notice during your first login session after the changes take effect

We encourage you to review this page periodically to stay informed about how any8 manages your privacy. Your continued use of the any8 platform after any policy amendments take effect will be considered your acceptance of the revised policy.

If you do not agree with any amendments to this Privacy Policy, you have the right to close your account and request the deletion of your data. Please contact our support team to initiate this process.

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Contact Us About Privacy

If you have any questions, concerns, or complaints about how any8 handles your personal data, our data privacy team is here to help. We are committed to addressing every enquiry seriously and within a reasonable timeframe.

You can reach us through the following channels:

  • Privacy Email: support@any8.best — mark your email subject as "Data Privacy" to ensure it reaches the right team promptly
  • Live Chat: Available 24 hours a day, 7 days a week in Bahasa Malaysia and English via the any8.best platform
  • WhatsApp: any8's WhatsApp support number is available in the support section of the platform — operating hours 24/7

Any8 aims to respond to all privacy-related enquiries within 3 business days. For formal data rights requests, we will provide a response within 14 business days as required under Malaysia's PDPA.

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner (PDPC) through their official channels. any8 cooperates fully with the authorities in any investigation relating to data protection.

Your Feedback Matters: any8 welcomes suggestions or feedback on how we can improve our privacy practices. All feedback received will be carefully reviewed by our data privacy team.

Your Data Is Safe With any8.
Join Us Today.

Any8 protects your data to the highest security standards. Register for free in 2 minutes, deposit from RM20 via Touch 'n Go or DuitNow, and enjoy over 1,000 casino games and your favourite Sports Betting markets safely and conveniently.

For users aged 18 and above only. Play responsibly.

Responsible Gambling: any8 is committed to a safe and responsible gaming environment. Set your time and spending limits, and stick to them. If you or someone you know needs help with gambling habits, please visit the Responsible Gaming us. This service is for users aged 18 and above only.

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